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insurance business

Our office has been working with OIP for the past several years, and I am very pleased with the partnership. OIP began by helping our office with policy issuance, and our policy turnaround time and accuracy improved tremendously. We have since added many additional functions to the OIP team, such as setting up our renewal files, ordering loss runs, ordering and reviewing inspections, etc. OIP consistently does a wonderful job with all the functions that we have added, and they don’t miss a beat when a teammate is on vacation. Their work is consistently accurate, and their correspondence is always very professional. The OIP staff is a pleasure to work with. They have been a huge help to our office, and we are glad to have them as a part of our team. I highly recommend OIP to others in the industry.

April Carter

Profit Center Leader

We started using OIP in 2014 with one assistant. We were so impressed with the quality of work we added more assistants (11 total) and increased the level of work assigned from level 1 to level 4. Before OIP, our underwriting assistants were struggling to keep up with the increased workflow, but after adding just one assistant, we noticed a difference immediately. They are professional, helpful, and learn new tasks quickly due to the advanced training process. We appreciate and value our OIP assistants!

Michelle Lindsey

Vice President of Underwriting Services at Jencap Group

When researching companies to outsource, we chose OIP because of their extensive training program. We have found the staff to be professional and committed to processing our work with care and accuracy. OIP has taken our transactional daily work and streamlined the process allowing our teams to focus more on production. Over the past two years, we are continually introducing new tasks to our OIP team and they have been instrumental in helping our service standards improve dramatically. We couldn’t be happier with our OIP team!

Billie Gorrell

President

OIP has made a huge improvement to our productivity and overall growth. Having previously worked with them, I knew they could enable us to achieve greater heights. We are saving so much time with OIP handling our policy issuance and processing, that we can focus on continuing to grow our business. Their professional and constant communication makes them feel like a part of OUR team!

Amy Leicht Craig

Owner | President

We began partnering with OIP over 9 years ago and appreciate their knowledge, commitment to excellence and their Superior Client Service. We use them for all of our back office functions and continue to grow with them each year. They are a huge part of our Team!!!

Gretchen S. Jackman

Chief Operating Officer